Kershaw Canada understands that many users enjoy modifying their knives. However, to ensure we can repair your knife correctly and in a timely manner, please remove any third-party parts and reinstall the factory parts prior to sending your knife for repair or service. If we receive a knife with aftermarket hardware, we will remove the parts and replace them with factory hardware to ensure we can adjust the knife to factory specifications. Kershaw Canada will not be liable for damage or loss of aftermarket parts during the process of servicing your knife, but we will do our best to return the aftermarket parts with your knife. In the event we cannot remove the aftermarket hardware, we will be unable to repair or service the knife. Additionally, if the blade or handles have been modified, we may not be able to restore the knife to its intended factory function.

Accidents happen. If you accidentally broke your Kershaw folding knife's blade, we have good news. We can replace your knife's blade for you, returning it to good working order for $35 (Kershaw) or $65 (ZT) (effective 11/1/21). Simply SUBMIT AN IN-HOUSE SERVICE REQUEST AND SELECT THE BLADE REPLACEMENT OPTION. We'll replace the blade for you and return it to you. We are sorry, but the original, broken blade will not be returned to you. Please note that we cannot replace fixed blade knives.

Knives with XXXX on their blades are factory seconds and are not eligible for repair or replacement. We cannot replace blades for discontinued knives or limited-edition knives. Also note that replacement blades may or may not have the laser blade etching; in other words, a replacement blade may be entirely blank. Nevertheless, it is a genuine Kershaw blade. Kershaw blades that have broken due to a manufacturing defect will be replaced under warranty, free of charge, as always.

Please provide your phone number and/or email address on your Warranty/Service Form. If there is any problem with your coverage, we will call or email you to discuss your knife. Otherwise, we will repair your knife within our usual turnaround time.

We can send you screws, pocketclips, torsion bars, safety lock sets, the pivot bolt and screws, and handle screws for USA-made and most import knives. We cannot send blades, handle scales, liners, etc. If you need a blade, more than one part, or parts other than those we can ship, please send your knife in for in-house service. If you want us to ship you screws, a pocketclip, a torsion bar, a safety lock set, a pivot bolt and screws, or handle screws for your Kershaw knife, please use our parts request form here. Remember that parts are specific to each knife model, so please make sure the model number is included on the form. You can locate the four-digit model number (for example, 1660) on the blade or handle. 

We encourage you to ship via a carrier that provides a tracking number. The tracking number allows you to easily verify your knife's arrival at our facility. Please note that Kershaw will not notify you of the arrival of your knife at our facility; having a tracking number from your carrier will enable you to check with your carrier to ensure your package’s arrival.   

We're sorry, but we cannot replace a knife and return the old one.

Please use a box. Padded envelopes are often ripped or torn open during the shipping process and your knife could be lost. We cannot be responsible for knives lost during shipping.

Please send your knives to Kershaw Canada. You will need to complete our RMA Form, print it out, and include it with your package. To start an in-house service request, please go here.

We're sorry, but we can only provide warranty service to customers who purchased their products in Canada. If you purchased your products elsewhere, please contact the authorized dealer from who you originally purchased.