FREQUENTLY ASKED QUESTIONS

Explore these FAQs first, then if you still have a question, we’d be happy to help.

HOW DO I BECOME A KERSHAW DEALER?

We'd LOVE to chat about it! Head over to our BECOME A DEALER page for more information.

WHERE CAN I FIND A KERSHAW RETAILER?

To find a Kershaw Dealer location or website, check out our FIND A DEALER page!

WHAT DO I DO IF MY KERSHAW OR ZERO TOLERANCE BLADE HAS BROKEN?

Unfortunately, blades breakages are not covered by warranty. However, we do offer Blade Replacements on Kershaw Knives for $35 and $65 for Zero Tolerance. To find out how to get this repair process started, please submit a request for repair on our SUBMIT A REPAIR REQUEST page.

DOES KERSHAW CANADA OFFER PRICE MATCHING?

No, we as Kershaw Canada, do not offer a price matching program. Our website exists to give customers a place to find all available Kershaw models in Canada, and to allow resources to be readily available for our retailers. All our prices are listed at MSRP, and we do not offer competitive pricing to our retailers. We highly recommend you check out our store locator to support a retailer near you: Store Locator – Kershaw Canada

I NEED PARTS FOR MY KERSHAW/ZT KNIFE THAT BROKE!

We're happy to help! Head over to our form at WARRANTY, SERVICE AND PARTS INQUIRIES – Kershaw Canada and submit your inquiry. Our service team will get back to you within a few business days once they have reviewed it.

WHERE CAN I FIND SPECS AND FEATUES FOR EACH KNIFE?

Specifications and Features for each model can be found below the "ADD TO CART" button under the tabs labelled "SPECIFICATIONS" and "FEATURES AND DETAILS".

We're sorry, but the only style of pocketclip that will fit your knife is the pocketclip that was on it when you purchased it. We can replace your pocketclip, but it will be with the same style that was originally on it.

You may be searching for a knife that has been discontinued. We only have the current year’s production knives listed on our website. If the knife is older, it may not appear on our website at all. However, that doesn’t mean that you won’t be able to find the specific knife you want. Often, our dealers will have discontinued Kershaw inventory available. Your best bet is to search for the product by Kershaw model number or name though a major search engine.

Most Kershaw folding knives feature a pocket clip. To ensure the knife remains closed until you open it, put the knife inside your pocket with the clip to the outside. The blade side of the knife should be snugged up against the seam of the pocket. A tight pocketclip, combined with placement against a seam will help ensure your knife does not open accidentally during carrying.

Many Kershaw knives come pre-drilled for a variety of carry options. The safe pocket carry positions for these various options should always snug the blade toward the seam of your pocket.

Options include:

1. Tip-down, rear-right pocket
2. Tip-up, rear-left pocket
3. Tip-down, front-left pocket
4. Tip-up, front-right pocket

Warning:

• DO NOT clip the knife to the outside of your pocket
• DO NOT clip the knife to your belt

Fixed blade knives, of course, should be carried only in their sheath.

Use compressed air or a soft cloth to remove surface dust and debris. If the knife is very dirty, wash it with mild soap and water, dry thoroughly, then oil it. Wiping a light coating of oil on the blade and hinge before storage is also important for keeping your investment in proper working order. Most household oils, WD40, 3-in-1 oil, or gun oil will work just fine for maintaining your Kershaw knife. We recommend using Kershaw Knife Oil.

Kershaw Canada understands that many users enjoy modifying their knives. However, to ensure we can repair your knife correctly and in a timely manner, please remove any third-party parts and reinstall the factory parts prior to sending your knife for repair or service. If we receive a knife with aftermarket hardware, we will remove the parts and replace them with factory hardware to ensure we can adjust the knife to factory specifications. Kai USA will not be liable for damage or loss of aftermarket parts during the process of servicing your knife, but we will do our best to return the aftermarket parts with your knife. In the event we cannot remove the aftermarket hardware, we will be unable to repair or service the knife. Additionally, if the blade or handles have been modified, we may not be able to restore the knife to its intended factory function.

We're sorry, but we cannot replace a knife and return the old one.

I ACCIDENTALLY BROKE MY KNIFE BLADE. CAN YOU REPLACE IT?

Accidents happen. If you accidentally broke your Kershaw folding knife's blade, we have good news. We can replace your knife's blade for you, returning it to good working order for $25 (effective 11/1/21). Simply SUBMIT AN IN-HOUSE SERVICE REQUEST AND SELECT THE BLADE REPLACEMENT OPTION. We'll replace the blade for you and return it to you. We are sorry, but the original, broken blade will not be returned to you. Please note that we cannot replace fixed blade knives.

Knives with XXXX on their blades are factory seconds and are not eligible for repair or replacement. We cannot replace blades for discontinued knives or limited-edition knives. Also note that replacement blades may or may not have the laser blade etching; in other words, a replacement blade may be entirely blank. Nevertheless, it is a genuine Kershaw blade. Kershaw blades that have broken due to a manufacturing defect will be replaced under warranty, free of charge, as always.

No. There are many unique features of Kershaw's assisted opening that make them quite different than knives that are considered switchblades. Unlike a switchblade, Kershaw's assisted blades DO NOT deploy with the push of a button in the handle or by gravity alone. Instead, the user must overcome the torsion bar's resistance in order to engage the assisted opening system. Because of this, Kershaw's assisted knives fall fully outside the Federal definition of a switchblade.

However, due to the complexity and constantly changing nature of these laws and regulations, it is impossible for Kershaw Knives to be aware of every restriction in every location in which our knives are sold or carried. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area.