WARRANTY POLICY

KERSHAW LIMITED LIFETIME WARRANTY

To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects. In addition to supporting our products with this warranty, we are happy to repair your Kershaw or Zero Tolerance knife at no charge when submitted for warranty service. Please note that service is available only to Canadian residents.

 

FOR ALL WARRANTY, SERVICE, OR PARTS INQUIRIES

Our comprehensive Service Quiz is designed to identify the support you need and guide you through the appropriate process. Start your request HERE.

 

ZERO TOLERANCE LIMITED LIFETIME WARRANTY

To ensure you get a lifetime of service from your ZT, our products are backed by a Limited Lifetime Warranty against manufacturing defects. In addition to supporting our products with this warranty, we are happy to repair your ZT knife at no charge when submitted for warranty service. (If you have a broken ZT blade that is not covered by warranty, please see the information below.)

 

REPLACEMENT PARTS

Pocket clips can bend. Screws can get lost. To keep your Kershaw performing its best, we offer a selection of complimentary replacement parts. Parts can be shipped only within Canada. If you are located outside Canada, please contact the authorized dealer from whom you purchased your knife.

To check parts availability and request replacement components, complete our Service Quiz HERE. The quiz will help determine the correct support option for your knife, and our team will follow up within 4–7 business days if required.

 

ZERO TOLERANCE PARTS

Replacement parts may be available for many current and discontinued ZT models. Depending on the model and component requested, parts may be available at no charge or may be subject to a service fee.

To check availability and pricing for your specific knife, complete our Service Quiz HERE. Our team will review your request and provide the appropriate next steps.

 

DISCONTINUED MODELS

Replacement parts for discontinued models may still be available. Complete the Service Quiz HERE to check availability, and our team will follow up with you.

 

TO REQUEST FREE PARTS

Please note that replacement parts can only be shipped within Canada. Customers outside Canada should contact the dealer from whom the knife was originally purchased.

Our Service Quiz will help determine which replacement parts are available for your model and provide the next steps for obtaining them. Start the process HERE.

 

BLADE REPLACEMENT

In addition to the replacement parts listed above, we can replace broken blades that are not covered under warranty. Please note that blade availability varies, and replacement blades may not include the original laser markings.

All blade replacements must be performed by our service department. Replacement blades cannot be shipped directly to customers for self-installation.

To begin a blade replacement request, complete our Service Quiz HERE. The quiz will help determine the appropriate service path, and our team will provide any additional instructions required. Please allow 4–7 business days for a response.